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We do things differently at Magnolia Homes by providing you with an Online Sales Counselor to give you all of the answers you need. Feel free to give us a call or text at 901-468-3344! You can even find out more on our social media sites linked at the bottom of the page, as they are updated daily. We look forward to speaking with you soon!
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New to Magnolia Homes? See our most commonly asked questions below!
- Yes! Magnolia Homes builds semi-custom and custom homes with an expansive selection of design and structural options available. Customized structural options are available within guided parameters to ensure architectural consistency, municipal code compliance, and overall feasibility. This approach allows for personalization while maintaining the long-term integrity and value of each community.
- At Magnolia Homes, the difference is in both the details and the experience! Our four decades of experience in building in Memphis and the Mid-South, quality craftsmanship, efficient construction, intentionally chosen materials, and attention to detail set us apart from the rest. From our expert,concierge-level service team, to our extensive industry-leading warranties, to our trusted and proven processes, we strive to put our homeowners’ peace of mind first! Learn more about who we are below!
- Our goal is simple - to deliver not just a beautiful home, but lasting confidence throughout the building process and long after move-in.
- Magnolia Homes is currently building in four communities in and around Memphis! Three are located in Collierville, TN, and one is located in Rossville, TN.
- For most of our Magnolia Homes communities, our average build time is between six and seven months. For our Shepherd’s Creek community, the average build time is 10 to 12 months.
- Yes! Our affiliated real estate brokerage company, Oak Grove Realty, would be happy to help you in this process. Please call 901-309-0710 to get started!
- Yes! Typically, after a phase in a community has been completely sold or nearly sold, we will then sell our associated model home.
- Feel free to inquire about a specific model home by calling or texting 901-468-3344!
- You can contact our Online Sales Counselor at 901-468-3344 or email us for additional details.
- No, Magnolia Homes does not offer rentals or lease-to-own programs.
- Each of our homes comes with a dishwasher, cooktop, oven, microwave, sink with disposal, vent hood, and primary bathtub.
- Refrigerators are not included. Some of our Shepherd’s Creek homes will have a refrigerator and/or freezer unit on a case-by-case basis.
- Learn more about what is included in each home by visiting our Communities page below!
- A New Build home allows the buyer to select the homesite, floor plan, and all design selections from start to finish in our Magnolia Homes building process.
- An Available Home is one where Magnolia Homes has selected the homesite and floor plan, with design selections made by our design team up to the point of contract. If contracted early enough in the construction process, buyers may still have the opportunity to select certain finishes. Learn more about this process here!
- Following the signing of the contract, you will receive a detailed “Welcome” email providing thorough details of the Magnolia Homes building process. This will include any needed design appointment information, points of contact moving forward, timelines, and next steps.
- Take a look at our building process using the link below!
- All square footages are approximate and provided for reference only.
- Actual square footage may vary without notice due to customizations and design revisions that may be done on each home.
- We currently only build inside of our four communities in Collierville and Rossville, but will accept custom builds on a rare case-by-case basis if they are near our current community locations.
- To inquire about a specific opportunity, please call or text 901-468-3344!
- Yes! Magnolia Homes welcomes relocation buyers from all over to build a Magnolia home of their own! With our dedication, we work to ensure a concierge-level and seamless building experience for even those who are out of town, for every step of the home-buying or building experience.
- With nearly four decades of experience building homes in the Memphis and Mid-South area, our team prioritizes direct and open communication, and we work to be flexible to your schedule and needs, within reason, to meet the expectations of the established building timeline and processes. This results in transparency and on-track progress!
- No, a buyer’s agent is not required to purchase a Magnolia Home, but they are welcome if there is already a working relationship. All Magnolia Homes New Home Specialists representing Magnolia Homes are fully licensed realtors in the state of Tennessee and are experts on all things Magnolia Homes and the communities they represent. Magnolia Homes New Home Specialists do strictly represent Magnolia Homes and do not represent buyers. A commission or compensation is not legally allowed to be given to an unlicensed party to the transaction.
- Magnolia Homes oftentimes has generous concessions available for buyers on Featured Homes and will review offers presented and respond after carefully considering neighborhood comparables and protecting the long-term community value and our homeowners’ investments.
- Yes, Magnolia Homes highly values, respects, and welcomes realtor representation. We welcome the realtor you may already be working with!
- If a buyer chooses to be represented by a buyer’s agent, Magnolia Homes is open and willing to compensate buyer’s agents in accordance with all applicable legal and ethical guidelines.
- Due to high demand, Magnolia Homes allows one scheduled photo-only appointment per model per month. Video recording is not permitted.
- Appointments must be scheduled in advance - no walk-ins.
- Please email us for scheduling. Thank you for your understanding!
- Magnolia Homes is committed to ensuring every new home purchase is thoughtfully evaluated—just as each home and homebuyer is unique. Magnolia Homes remains committed to working to ensure every new home purchase is tailored to each situation.
- All requests submitted within an official purchase agreement are reviewed on a case-by-case basis. In each decision, Magnolia Homes carefully considers neighborhood comparables to help protect long-term community value and our homeowners’ investments.
Cypress Grove, Oak Hill, Villages of Saunders Creek:
- New Build: 10%
- Available Home (post-roofing, pre-paint): 5% + luxury options
- Available Home (post-paint or completed): $6,500 × months until closing + luxury options
- Preferred Lender Option: 5% at contract + remaining 5% within 45 days
Shepherd’s Creek:
- New Build: 10% minimum
- Available Home (post-roofing, pre-paint): 5% + luxury options
- Available Home (post-paint or completed): $6,500 × months until closing + luxury options
- Preferred Lender Option: 5% at contract + remaining 5% within 45 days
- Depending on the community, Magnolia Homes offers a 7 to 30 day homesite reservation for a non-refundable fee of $1,000 or $5,000.
- Design Agreements require a non-refundable $5,000, allowing up to 30 days to customize a specific floor plan.
- No. Magnolia Homes does not intentionally delay build times. Building will begin as quickly as possible following the finalized agreement, permitting, pre-construction meeting, and so forth.
- We love our preferred lenders! Magnolia Homes partners with trusted, local mortgage lenders who understand new construction and our buying and building process. Click the link below to find one that is right for you.
- It is very similar, except the closing process for a new home is a bit longer than with an existing home if you are purchasing a New Build or a home under construction! There is no need to pull out a construction loan, as this will be handled by Magnolia Homes.
- Yes. All communities are professionally managed within an HOA.
- Specific dues and details are available upon request.
- Yes! Magnolia Homes proudly offers extensive warranties, including a 10-year QBW Home Warranty, supported by a dedicated warranty team. We want your home to stand the test of time and genuinely be a place to build memories for a lifetime. Learn more in detail about our warranty process!
- If you are one of our current valued homeowners, you may submit items via email only at warranty@magnoliahomesinc.com. Please include your first and last name, and homesite number or address!
- Magnolia Homes incorporates thoughtful energy-efficient features throughout each home. Read more about our efforts for energy-efficient homes here!
- All of your luxury options/selections must be paid in full at the time of contract, or prior to ordering, after your personalized design appointments.
- Payment may be submitted through your home’s BuilderTrend profile, or as a check hand-delivered to the Magnolia Homes Design Center.
- Luxury options are eligible to roll into financing toward the end of the build process. Your New Home Specialist or our Online Sales Counselor can provide further details on this option.
- You will make all of your selections at the accredited Magnolia Homes Design Center with the help of our dedicated design team! They will work alongside you to make the selections for your paint colors, cabinetry, countertops, appliances, tile, and more!
- You will have a separate appointment with our preferred Ferguson Home representative to select the light fixtures for your home. The Magnolia Homes Design Team will work to coordinate all of these details with you after your contract is finalized!
Our team is happy to help — whether you’re just starting or ready to move forward.
Building a home is a big decision, and we believe clarity builds confidence. Our team is always happy to help guide you through the process.
WHAT PEOPLE ARE SAYING ABOUT MAGNOLIA HOMES
“The entire qualification and build process of our Oak Hill home was well organized, and clearly communicated to prevent surprises and mistakes. We were given access to the build schedule so we could monitor progress of our home and know what was next in real time. Every detail was discussed ahead of time, and installed per our agreed upon plan. There were areas where the builder allowed us to extend beyond the plan and footprint. The end result is a home that is unique, and more beautiful than we expected. Minor touch-ups were completed promptly after we moved in. We were given a list of all the trades who helped build the home, and receive preferential treatment whenever we call them for assistance. We are extremely pleased with our Magnolia home in the Oak Hill neighborhood, and would recommend this builder to anyone who wants a quality build in a beautiful and safe neighborhood. The sales team of Renee and Jason and the build team are outstanding!”
- MARY & JOHN IN OAK HILL
Rated 5.0 stars out of 5
“On a beautiful sunny Sunday we decided to go look around Collierville for our new house. We went to MANY places. Then, we drove into this GORGEOUS neighborhood to look at the last house on our list. It was in Shepherd's Creek. The first house we walked through was absolutely beautiful. It was almost what we wanted. We left that house and decided to drive across to an area with construction. Then we saw it...a pond...water fountains! A serene landscape coupled with the most magnificent model home you could only imagine. We stopped in and were met immediately with a sweet smile. Sarah showed us around the property. I’m thinking... My German Shepherd Ranger would LOVE this backyard. After a period of negotiations, we were new homeowners! I have to say, the vibe in the neighborhood is so positive, so welcoming and filled with the most friendly people. We will be here for a long time. We’re blessed! Thank you for taking good care of us, Sarah, Dean and all who have made our new home an oasis. Karen, you have good people. We love y’all.”
- ANNETTE IN SHEPHERD'S CREEK
Rated 5.0 stars out of 5
“Over four years ago we moved into our newly built home by Magnolia Homes and we couldn't be more pleased with the process, professionalism and effort it takes to get to this stage. The owners Karen and Reggie treated us like family and always left us feeling great about our decision to build with them. They offer so much extra and outstanding warranties that cover a lot of important and expensive materials. I highly recommend checking out the various home sites with gorgeous model homes that provide such inspiration and their incredible design center in Collierville, TN. They have an advanced 3D website that allows you to build your home to fit your needs. It's a no brainer…”
- DAWNELLA IN CYPRESS GROVE
Rated 5.0 stars out of 5
“Wow! The search for the perfect home started and ended after looking at one of Magnolia's model homes. My husband was mesmerized by its beauty, sophistication, floor plan, lighting fixtures, wooden floors, building structure, and the differences not offered by other builders like siding, warranties and other important long term investments. I on the other hand was impressed with the genuine attitudes of the Magnolia team…We are pleased that we followed our gut/intuition and built our dream home with Magnolia!”
- GEORGE & BETTY IN MAGNOLIA PRESERVE
Rated 5.0 stars out of 5
“What an amazing experience it has been to design, build, and now live in our very own Magnolia Home!!! Moving across the country to a new state can be overwhelming, but it was made much easier with our decision to build with Magnolia Homes. We moved our family from the Pacific NW to Collierville, TN and had no idea where we wanted to settle but, from our research, we knew we loved all that Magnolia Homes had to offer. We followed Magnolia Homes on social media prior to our move and knew of their outstanding reputation as the area’s best builder. Through our home search we fell in love with many of their homes and their exquisite style. Once here in TN we met with Magnolia Homes and quickly decided to build our home with them. From beginning to end, the Magnolia Team had a wealth of knowledge for us. From choosing our lot and exterior design with the incredible Oak Hill Neighborhood realtor team (Renee and Jason, you are wonderful!!) to the build process and to our design selections, we were assisted every step of the way by their exceptional people, making the process not only easy but fun. Magnolia Homes’ fabulous Design Center made it simple to see and compare style and design trends and easily explore our options. The team was very hands on, staying on schedule, communicating with us and including us every step of the way from design, to build, to close and beyond. We have now lived in our Magnolia Home for over a year and could not love it more...”
- ANGELA IN OAK HILL
Rated 5.0 stars out of 5
“We absolutely love our new home in Oak Hill! We had our eyes on this neighborhood for years, and Renee and Jason with Oak Grove Realty were always so patient with us — and such a joy to work with — from day one. Magnolia Homes did an outstanding job on the design and build, and they also provided us with a thorough home orientation prior to our move-in. The neighborhood has been so welcoming, and we are so happy to finally call this place ‘home’!”
- ASHLEY IN OAK HILL
Rated 5.0 stars out of 5
"It's been almost a year now since I've moved into my new home built by Karen and her team at Magnolia Homes. I can honestly say that I could not have been happier with the whole experience of buying a home from them and living in one of their subdivisions. The home is extremely well built!"
- JOSEPH IN CYPRESS GROVE
Rated 5.0 stars out of 5
“Magnolia Homes built a custom home for my family in Fayette County approximately 5 years ago and we absolutely love it! Our experience from start to finish with Karen, Reggie and their entire professional sales team was exceptional. They are well known and recognized as one of the top builders in West Tennessee and it's easy for me to understand why. Not only did we get our dream home, we were able to save so much money in tax dollars by moving to southwest Fayette County. Our community is amazing --- the neighbors all know each other by name, we have regular parties and love the feeling of living in our own ‘Mayberry.’ If you're looking for the perfect home in the perfect community, I hope you will take time to visit Rossville and discover the hidden treasures in Saunders Creek.”
- JUDY IN SAUNDERS CREEK
Rated 5.0 stars out of 5
“Four years ago, our journey with Magnolia and the Oak Hill community began, and it has truly exceeded our expectations. From the initial stages to our move-in, we were consistently met with exceptional service and professionalism. Our tour with Jason, one of the on-site agents, set the tone for the experience. He was thorough, professional, and attentive, ensuring we had all the information we needed to make confident decisions about our future home. Karen, the owner, demonstrated an unparalleled level of care and involvement that made the process even more remarkable. She personally hosted our home orientation, guiding us through every detail of our new home with care and patience. Her hands-on approach made us feel valued and reassured, and it was evident how deeply she cares about each homeowner’s experience. The Oak Hill community itself has been a perfect fit for us. The thoughtful design, peaceful surroundings, and strong sense of community make it a joy to call home. Over the last four years, we’ve appreciated not only the quality of our home but also the ongoing support and connection Magnolia provides. We wholeheartedly recommend Magnolia and the Oak Hill community to anyone seeking a new home. The exceptional service, attention to detail, and overall experience have been truly unforgettable.”
- CARMETRA IN OAK HILL
Rated 5.0 stars out of 5
"We are very pleased with the recent purchase of our Magnolia Home. Magnolia gave us a detailed walk-through and had everything ready for move-in day- they even helped out after we moved in. Thank you, Karen and Reggie, for building an outstanding, quality home!"
- JEFF & APRIL IN MAGNOLIA PRESERVE
Rated 5.0 stars out of 5
Have Questions? Get In Touch!
Contact us to meet with one of our new home specialists!
Kelsey Alcala
Online Sales Counselor
Call : 901-468-3344
Text : 901-468-3344
Main Office
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VILLAGES OF SAUNDERS CREEK
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